Service Package
AI Support & Knowledge Assistant
We build a workflow that helps teams find support knowledge faster, summarize tickets, prepare accurate responses, and apply clear escalation rules.
Sprint from EUR 4,500Local-first available
Tasks
Turn Existing Knowledge into Useful Answers
- 1Organize knowledge: Structure FAQs, manuals, response snippets, tickets, and internal notes.
- 2Prepare responses: Create templates for common cases and follow-up questions.
- 3Triage tickets: Suggest summaries, priorities, categories, and next actions.
- 4Build safeguards: Define boundaries, approval steps, and human review.

MCP Integration Available
When knowledge must remain local, we use local AI, approved folders, and our MCP server as a controlled tool layer.
from EUR 4,500

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